Donation Guide
Clothing
Any clothing in good reusable condition with minimal visible wear and tear. Please donate clean.
Haberdashery
Any sewing or fabric related craft items and supplies, including wools, yarns, fabric & threads, sewing tools or equipment.
Mobile Phones
Good working order with no visible damage. Needs to be unlocked and reset with no lock code. Include original box and accessories where possible.
Wheelchairs
Wheelchairs, walking sticks or aids and crutches in good, safe working order.
Tablewear
Cake stands, Serving boards, dishes, plates & bowls. Trivets, Sharing platters and serving sets. Without cracks or chips.
Mirrors & Home Decor
Any item of home decor in reasonable / fair condition; incl. display items & ornaments. Vases, display bowls, dishes and mirrors. Contact regarding large floor standing mirrors.
Books
Both Fiction and Non-Fiction in a good state of use without pages missing or writing on the pages.
Baby Clothes
Any age children's clothes in a reasonable condition without any stains. Including, coats, bibs etc
Hairstylers
Clean and in good working condition or unused, with associated accessories or heat mats. With instructions where possible.
Accessories
Hats, Caps, Fascinators, Sunglasses, handbags, backpacks, clutch bags, weekend bags and suitcases.
Fishing Gear
Fishing gear or tackle, in good state of use and clean. Any related accessories or hooks and gear storage bags etc.
Glasses & Crockrey
Sets or singles of crockery, plates, bowls, cereal and pasta. Glasses, wine glasses, serving jugs and tea pots. Without chips or cracks.
Lamps
Table lamps, floor & desk lamps in working order. Doesn't need to come with a bulb unless it requires a speciality bulb.
Cookwear
Any pots, pans or frying pans in a good condition. Along with oven mitts, aprons and any kitchen hand tools, like rolling bins, egg slicers, fruit slicers.
Sport & Fitness Equipment
Any sporting or fitness accessories and equipment in a good state of wear. Please include full sets where possible and only small free weights, kettlebells or studio bar sets.
Headphones
Headphones and headsets that are clean and in good working order or unused. Original packaging or case where possible.
Cameras
Digital and film cameras, with all included accessories, chargers, lens caps etc. And any associated camera equipment, tripods, flashes and timers.
Musical Instruments
Musical instruments in a good state of use, clean but doesn't need to be in tune. String items with any spare strings. Items in cases where possible. Include any associated tuning equipment where available.
Christmas Decor
Christmas decorations, for home, tree or outdoors. Lights or musical items must be in full working order. Do not include broken or damaged items.
Mobility Scooters
Contact us first if you would like to donate any large mobility aids, electric wheelchairs or mobility scooters.
Footwear
Pairs of shoes in good condition with no splits or holes in the soles. Please include the laces for the shoes and remove any insoles before donation.
Small Appliances
Small kitchen electricals, clean and descaled if they have been used. In good working order. Include instructions, manuals, parts, cables & original box if possible.
Computer Electricals
Monitors, mouses and keyboards in good working order with cables or required power leads.
Craft Supplies
Any crafting supplies that are either unused or in a good state of wear. Unused drawing pads, pencil sets, paints & pens. Used and clean paintbrushes, pallets, easels, craft tools etc.
Skates
Both inline and figure skates. Must include blade covers. Spare laces or latches where available.
Fans
Fans, desk or floor standing, complete with all parts and in full working order.
Only donate if new
Underwear
We can accept them as long as they are brand new or completely unused.
Make Up
Make up or nail varnish, sealed and unused. With original packaging where possible. Make up tools and accessories must all be unused.
Personal Grooming
Electric shavers, hair trimmers and epilators, unused in original packaging.
Toiletries
Face or body or bath products, unused or in original packaging. Seals intact.
Diving Gear
Goggles, snorkels, flippers or fins can only be accepted if they are unused due to hygiene reasons.
Items you can’t donate
Knives
We cannot accept knives, knife sets with knife blocks. Chef knife sets or blades of any form.
Prams & Pushchairs
Prams & pushchairs, even if disassembled or with the original packaging.
Medication & Hygiene Products
Any leftover medications or hygiene products. Even if unopened or unused. You can donate them to the Hygiene Bank instead.
Safety Equipment
Hard hats, safety pads and protective gear as well as children's car seats cannot be accepted even when unused.
White Goods
We are unable to accept large appliances or white goods due to our current shop's space. Please consider other organisations or charities that would benefit from this kind of donation.
Baby Accessories
Baby bottles and dummies, used teething aids cannot be accepted for hygiene reasons.
Medical Equipment
We cannot accept any medical equipment even where unused. It may be able to be donated to Intra Care.
Tapes & Film
We cannot accept VHS tapes, cassettes, audio tapes or film, even if undeveloped. You are able to recycle these items through Tip Top Media.
Gardening Tools
We can't accept garden hand tools, but they can be donated to Medway Volunteer Workshop.
Furniture
We are unable to accept large items of furniture, even if dismantled due to limited shop space. Please consider other organisations and charities that could benefit from this kind of donation.
Hair Brushes
Any used hairbrushes or
tools even if they have been cleaned. You can donate them to the Hygiene Bank instead.
Coat Hangers
We can't accept donations of coat hangers, whether they are wood or plastic.
Powertools
We can't accept any hand tools or power tools, but they can be accepted by Medway Volunteer Workshop.
Garden Equipment
We can't accept large garden equipment, but it can be donated to Medway Volunteer Workshop.
Fixtures & Fittings
Fixtures & Fittings for bathrooms or kitchens, even smaller spares we can't accept.
Razors & Blades
Manual razors & shaving sets or straight edged razors cannot be accepted. You can donate them to the Hygiene Bank instead.
Items you can’t donate if used
Household Products
We cannot accept laundry detergent, household cleaning items, loo roll, tissues & cleaning wipes. You can donate them to the Hygiene Bank instead.
Computers & Laptops
We can't accept any used computers or laptops, hard drives or digital storage devices. You are able to recycle these items through CPR Computer Recycling.
Toiletries
For hygiene reasons, we cannot accept any used or opened toiletries. Please recycle these responsibly or use them till they are empty and recycle through John Lewis' Beauty Cycle.
Make Up
For hygiene reasons, we cannot accept any used or open make-up. Please recycle these responsibly or use them till they are empty and recycle through John Lewis' Beauty Cycle.
Personal Grooming
We can't accept any used personal grooming electricals. Please recycle them responsibly.
Diving Gear
We can't accept any used snorkels and flippers for hygiene reasons. Please recycle responsibly.