Donation Guide

Clothing

Any clothing in good reusable condition with minimal visible wear and tear. Please donate clean.

Haberdashery

Any sewing or fabric related craft items and supplies, including wools, yarns, fabric & threads, sewing tools or equipment.

Mobile Phones

Good working order with no visible damage. Needs to be unlocked and reset with no lock code. Include original box and accessories where possible.

Wheelchairs

Wheelchairs, walking sticks or aids and crutches in good, safe working order.

Tablewear

Cake stands, Serving boards, dishes, plates & bowls. Trivets, Sharing platters and serving sets. Without cracks or chips.

Mirrors & Home Decor

Any item of home decor in reasonable / fair condition; incl. display items & ornaments. Vases, display bowls, dishes and mirrors. Contact regarding large floor standing mirrors.

Books

Both Fiction and Non-Fiction in a good state of use without pages missing or writing on the pages.

Baby Clothes

Any age children's clothes in a reasonable condition without any stains. Including, coats, bibs etc

Hairstylers

Clean and in good working condition or unused, with associated accessories or heat mats. With instructions where possible.

Accessories

Hats, Caps, Fascinators, Sunglasses, handbags, backpacks, clutch bags, weekend bags and suitcases.

Fishing Gear

Fishing gear or tackle, in good state of use and clean. Any related accessories or hooks and gear storage bags etc.

Glasses & Crockrey

Sets or singles of crockery, plates, bowls, cereal and pasta. Glasses, wine glasses, serving jugs and tea pots. Without chips or cracks.

Lamps

Table lamps, floor & desk lamps in working order. Doesn't need to come with a bulb unless it requires a speciality bulb.

Cookwear

Any pots, pans or frying pans in a good condition. Along with oven mitts, aprons and any kitchen hand tools, like rolling bins, egg slicers, fruit slicers.

Sport & Fitness Equipment

Any sporting or fitness accessories and equipment in a good state of wear. Please include full sets where possible and only small free weights, kettlebells or studio bar sets.

Headphones

Headphones and headsets that are clean and in good working order or unused. Original packaging or case where possible.

Cameras

Digital and film cameras, with all included accessories, chargers, lens caps etc. And any associated camera equipment, tripods, flashes and timers.

Musical Instruments

Musical instruments in a good state of use, clean but doesn't need to be in tune. String items with any spare strings. Items in cases where possible. Include any associated tuning equipment where available.

Christmas Decor

Christmas decorations, for home, tree or outdoors. Lights or musical items must be in full working order. Do not include broken or damaged items.

Mobility Scooters

Contact us first if you would like to donate any large mobility aids, electric wheelchairs or mobility scooters.

Footwear

Pairs of shoes in good condition with no splits or holes in the soles. Please include the laces for the shoes and remove any insoles before donation.

Small Appliances

Small kitchen electricals, clean and descaled if they have been used. In good working order. Include instructions, manuals, parts, cables & original box if possible.

Computer Electricals

Monitors, mouses and keyboards in good working order with cables or required power leads.

Craft Supplies

Any crafting supplies that are either unused or in a good state of wear. Unused drawing pads, pencil sets, paints & pens. Used and clean paintbrushes, pallets, easels, craft tools etc.

Skates

Both inline and figure skates. Must include blade covers. Spare laces or latches where available.

Fans

Fans, desk or floor standing, complete with all parts and in full working order.

Only donate if new

Underwear

We can accept them as long as they are brand new or completely unused.

Make Up

Make up or nail varnish, sealed and unused. With original packaging where possible. Make up tools and accessories must all be unused.

Personal Grooming

Electric shavers, hair trimmers and epilators, unused in original packaging.

Toiletries

Face or body or bath products, unused or in original packaging. Seals intact.

Diving Gear

Goggles, snorkels, flippers or fins can only be accepted if they are unused due to hygiene reasons.

Items you can’t donate

Knives

We cannot accept knives, knife sets with knife blocks. Chef knife sets or blades of any form.

Prams & Pushchairs

Prams & pushchairs, even if disassembled or with the original packaging.

Medication & Hygiene Products

Any leftover medications or hygiene products. Even if unopened or unused. You can donate them to the Hygiene Bank instead.

Safety Equipment

Hard hats, safety pads and protective gear as well as children's car seats cannot be accepted even when unused.

White Goods

We are unable to accept large appliances or white goods due to our current shop's space. Please consider other organisations or charities that would benefit from this kind of donation.

Baby Accessories

Baby bottles and dummies, used teething aids cannot be accepted for hygiene reasons.

Medical Equipment

We cannot accept any medical equipment even where unused. It may be able to be donated to Intra Care.

Tapes & Film

We cannot accept VHS tapes, cassettes, audio tapes or film, even if undeveloped. You are able to recycle these items through Tip Top Media.

Gardening Tools

We can't accept garden hand tools, but they can be donated to Medway Volunteer Workshop.

Furniture

We are unable to accept large items of furniture, even if dismantled due to limited shop space. Please consider other organisations and charities that could benefit from this kind of donation.

Hair Brushes

Any used hairbrushes or
tools even if they have been cleaned. You can donate them to the Hygiene Bank instead.

Coat Hangers

We can't accept donations of coat hangers, whether they are wood or plastic.

Powertools

We can't accept any hand tools or power tools, but they can be accepted by Medway Volunteer Workshop.

Garden Equipment

We can't accept large garden equipment, but it can be donated to Medway Volunteer Workshop.

Fixtures & Fittings

Fixtures & Fittings for bathrooms or kitchens, even smaller spares we can't accept.

Razors & Blades

Manual razors & shaving sets or straight edged razors cannot be accepted. You can donate them to the Hygiene Bank instead.

Items you can’t donate if used

Household Products

We cannot accept laundry detergent, household cleaning items, loo roll, tissues & cleaning wipes. You can donate them to the Hygiene Bank instead.

Computers & Laptops

We can't accept any used computers or laptops, hard drives or digital storage devices. You are able to recycle these items through CPR Computer Recycling.

Toiletries

For hygiene reasons, we cannot accept any used or opened toiletries. Please recycle these responsibly or use them till they are empty and recycle through John Lewis' Beauty Cycle.

Make Up

For hygiene reasons, we cannot accept any used or open make-up. Please recycle these responsibly or use them till they are empty and recycle through John Lewis' Beauty Cycle.

Personal Grooming

We can't accept any used personal grooming electricals. Please recycle them responsibly.

Diving Gear

We can't accept any used snorkels and flippers for hygiene reasons. Please recycle responsibly.